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DIFFICULTIES ENCOUNTERED BY SECRETARIES IN HANDLING MODERN OFFICE EQUIPMENT
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
CHAPTER ONE
Introduction 1
Background of the study 1
Statement of problem 6
Purpose of study 8
Research question 9
Significance of study 10
Scope of the study 11
CHAPTER TWO
Review of related literature 12
Introduction 12
The meaning of secretary 13
The responsibilities and duties of a
Secretary in a modern office 15
Availability of modern office equipment 33
Reasons for installing modern office equipment 38
Problems facing modern office machines 41
CHAPTER THREE
Research design and methodology 44
Introduction 45
Research design 45
Population/ sample size 45
Sample techniques 46
Method of data collection 46
Validity and reliability of measuring instrument 47
Method of data analysis 48
CHAPTER FOUR
Data presentation and analysis 49
Introduction
Discussion of finding 57
CHAPTER FIVE
Summary, conclusions and
Recommendations 61
Restatement of the problem 61
Summary of the finding 62
Conclusion 64
Recommendation 65
Areas for further research 66
Questionnaire: Appendix I 67
Appendix II 68
References 73
