COMPUTERIZED LAUNDRY MANAGEMENT SYSTEM
We present the design and implementation of a laundry management system (LMS) used in a laundry establishment. Laundry firms are usually faced with difficulties in keeping detailed records of customers clothing; this little problem as seen to most laundry firms is highly discouraging as customers are filled with disappointments, arising from issues such as customer clothes mix-ups and untimely retrieval of clothes. The aim of this application is to determine the number of clothes collected, in relation to their owners, as this also helps the users fix a date for the collection of their clothes. Also customer’s information is secured, as a specific id is allocated per registration to avoid contrasting information. (Keywords: customer satisfaction, database, HTML, laundry, management, SQL)
Laundry firms currently use a manual system for the management and maintenance of critical information. The current system requires numerous paper forms, with data stores spread throughout the laundry management infrastructure. Often information (on forms) is incomplete or does not follow management standards. Records are often lost in transit during computation requiring a comprehensive auditing process to ensure that no vital information is lost. Multiple copies of the same information exist in the laundry firm data and may lead to inconsistencies in data in various data stores. A significant part of the operation of any laundry firm involves the acquisition, management and timely retrieval of great volumes of information. This information typically involves; customer personal information and clothing records history, user information, price of delivery and retrieval period, users scheduling as regards customers details and dealings in service rendered, also our products package waiting list. All of this information must be managed in an efficient and cost wise fashion so that the organization resources may be effectively utilized. The goal of laundry management system is to automate the management of the laundry firm making it more efficient and error free. It aims at standardizing data, consolidating data ensuring data integrity and reducing inconsistencies, through the use of highly computerized process that is stress free, reliable and quick through the use of asp.net computer programming language and SQL database application to both the users and the staff in charge of the registration and laundry management processes. HTML would be at the front-end and provide the graphical user interface that relates with the user, while the SQL database will be at the back-end to handle the data storage process.
Laundry firm currently uses a manual system for the management and maintenance of critical information. The current system requires numerous paper forms, with data stores spread throughout the Laundry firm management infrastructure. Often information (on forms) is incomplete, or does not follow management standards. Forms are often lost in transit between departments requiring a comprehensive auditing process to ensure that no vital information is lost. This has lead to inconsistencies in various data due to large volume of contrasting customer details leading