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COMPUTER SKILLS REQUIRED OF SECRETARIES FOR EFFICIENT PERFORMANCE IN THE MINISTRY OF EDUCATION OWERRI, IMO STATE
TABLE OF CONTENT
Title page i
Approved page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of content vi
CHAPTER ONE
1.0 INTRODUCTION 1
1.1 Background of the study 1
1.2 Statement of the problem 5
1.3 Significance of the study 7
1.4 Objective of the study 8
1.5 Scope of the study 9
1.6 Research questions 9
1.7 Definition of terms 10
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE 13
2.1 Introduction 13
2.9 Summary of literature. 52
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY 55
3.1 Design of study 55
3.2 Area of study 55
3.4 Population 55
3.4 Sample size 55
3.5 Questionnaire 56
3.6 Personal interview 56
3.7 Observation 56
3.8 Validation of the instrument 57
3.9 Administration of the instrument 57
3.10 Data analysis technique 58
CHAPTER FOUR
4.0 Data presentation and analysis 59
4.1 Presentation of data 59
4.3 Data analysis 59
4.4 Research questions 59
CHAPTER FIVE
5.0 FINDINGS, RECOMMENDATIONS AND CONCLUSIONS
5.1 Findings 66
5.2 Recommendations 67
5.3 Conclusions 69
5.4 Areas of further studies 70
5.5 References 71
5.6 Appendix 73
5.7 Questionnaire 74
