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THE EFFECT OF SECRETARIAL MANPOWER ON ECONOMIC DEVELOPMENT (A CASE STUDY OF FEDERAL MINISTRY OF ESTABLISHMENT) AND MICHELIN NIGERIA LIMITED ENUGU
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
CHAPTER ONE
Introduction 1
Background of the study 1
Statement of problem 6
Purpose of study 8
Research question 9
Significance of study 10
Scope of the study 11
CHAPTER TWO
Review of related literature 12
Introduction 12
The meaning of secretary 13
The responsibilities and duties of a
Secretary in a modern office 15
Availability of modern office equipment 33
Reasons for installing modern office equipment 38
Problems facing modern office machines 41
CHAPTER THREE
Research design and methodology 44
Introduction 45
Research design 45
Population/ sample size 45
Sample techniques 46
Method of data collection 46
Validity and reliability of measuring instrument 47
Method of data analysis 48
CHAPTER FOUR
Data presentation and analysis 49
Introduction
Discussion of finding 57
CHAPTER FIVE
Summary, conclusions and
Recommendations 61
Restatement of the problem 61
Summary of the finding 62
Conclusion 64
Recommendation 65
Areas for further research 66
Questionnaire: Appendix I 67
Appendix II 68
References 73
THE EFFECT OF SECRETARIAL MANPOWER ON ECONOMIC DEVELOPMENT (A CASE STUDY OF FEDERAL MINISTRY OF ESTABLISHMENT) AND MICHELIN NIGERIA LIMITED ENUGU
CHAPTER ONE
INTRODUCTION
Background of the study
Secretarial Studies is part of Vocational and Technical Education which is greatly gaining awareness and recognition in Nigeria as typified by the number of Polytechnics and Vocational Centres springing up across the country. The National Board for Technical Education (NBTE, 2004) is the body saddled with the responsibility of regulating vocational and technical education at the National and Higher National Diploma levels in the country. Students seeking admission into Secretarial Studies programmes are mainly school leavers from secondary schools, technical and vocational schools, private commercial schools, teachers training colleges and private candidates (Ovbiagele & Amiaya, 2008). Secretarial skills are skills acquired by secretaries during and after training to enable them perform their office jobs effectively and efficiently as well as being self-employed hence, in business education, it is described as education for the world of work and education for entrepreneurship. These skills may be regarded as foundational skills. Professional secretarial skills can be obtained through human capital development either as a certificate programme or as a customized professional skill programme dedicated to the development of professional secretarial skills for individuals needed in the world of work. These skills are also needed for the success of every organization. Those possessing professional secretarial skills pass through the process of human capital development. The acquisition of professional secretarial skills is to enable the recipients to function effectively in the modern office environment. Accordingly, the secretary with professional skills performs some basic functions or roles that have now radically changed from what it used to be previously. The secretary of today or modern day secretary performs the task of the receptionist, planning the employer’s itinerary and appointments, supervising junior workers, reminding her boss of appointments and assignments, filtering all calls, callers and visitors to avoid undesirable encroachment on her boss’ time and handling all incoming and outgoing mails.
Objectives of the study
To examine the effect of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
To examine the contribution of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
To examine the challenges of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
Research Questions
What is the effect of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
What is the contribution of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
What are the challenges of secretarial manpower on economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
Hypothesis
Secretarial manpower does not significantly promotes economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
Contribution of secretarial manpower does not significantly promotes economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
Challenges of secretarial manpower does not significantly promotes economic development in federal ministry of establishment and Michelin Nigeria limited, Enugu
THE EFFECT OF SECRETARIAL MANPOWER ON ECONOMIC DEVELOPMENT (A CASE STUDY OF FEDERAL MINISTRY OF ESTABLISHMENT) AND MICHELIN NIGERIA LIMITED ENUGU
