Human resource management practices for quality education delivery in universities in south east nigeria.


Human resource management is fundamental to quality education delivery in
universities. This is due to the fact that for a university to deliver quality
education, its human resources must be effectively and efficiently managed.

However, there have been claims that universities are not delivering quality
education as a result of the ways in which they manage their human resources for quality education delivery which were not yet known. The general purpose of this study, therefore, was to investigate the human resource management practices for quality education delivery in universities in South East Nigeria. Seven research questions and four null hypotheses guided the study. The study adopted a descriptive survey research design. The population of the study consisted of 831 subjects.

This figure was made up of 677 heads of units that include 115 Deans, 501 Heads of Departments and 61 Directors; and also 154 Senior Administrative Staff who are at the rank of Senior Assistant Registrar and above in the ten universities in South East Nigeria. The entire population was used for the study due to its manageable size. A 50-item questionnaire was the instrument developed by the researcher and used to collect the required data for the study. The instrument was validated by three experts and tested for reliability using Cronbach Alpha method.

The data collected from the respondents were analyzed using means, standard deviations and t-test statistic. Some major findings of the study were that: job vacancies are neither determined through staff audit nor widely advertised in the media, applicants for jobs are not duly invited for interview and the most qualified applicants are not selected to fill vacant positions in the university. Also, there is irregular in-service training programme for staff and seminars are not regularly organized for staff, among others.

Background of the Study
University is the highest level of every educational system and it is a major
vehicle for economic and social development.

According to the Federal Republic of Nigeria (2004), the mandate of the university is to teach and develop high level relevant manpower, conduct research for development and provide community service. Moreso, the vital role of the university in national development has been highlighted. According to Onokerhoraya and Nwonye (1995), universities are responsible for equipping individuals with the advanced knowledge and skills needed for positions of responsibility in government, business and other professions. This means that universities are expected to produce high level manpower that can respond positively to the nation’s goals and aspirations.

The achievement of the above laudable goals of a university depends to a
large extent on availability of resources and their proper management. Hanson (1995) defined a resource as simply whatever that can be used to perform an educational function and realize an educational goal. To Adedeji (1998), resources are the things invested into the educational system with a view to achieving educational aims and objectives maximally and at a reduced cost.
Based on the above definitions, one can deduce that resources are the vital
inputs made into the educational system for the achievement of the specified
educational aims and objectives.

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