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TOTAL QUALITY MANAGEMENT IN THE HEALTH SECTOR: A case study of Limi Hospital and Maternity limited, Zaria
Abstract:
In today’s demanding business climate, the private hospital executive, managers and consultants are aware that competition, whether direct or indirect; inflation; government regulatory policies, and other market forces are part of what is confronting the medical business. The understanding of these, demands for knowledge on new ideas of management’s, strategies, self improvement and better staff management techniques for good results. Perfection can only come through the acquisition of new ideas and states. It does not matter where the private health institution is located, whether in the rural or urban set-up, the principles of managing customer, workers and effective management commitment is the same. The type of management techniques that embraces all these is Total Quality Management.
TOTAL QUALITY MANAGEMENT IN THE HEALTH SECTOR: A case study of Limi Hospital and Maternity limited, Zaria
