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FORMAL CORRESPONDENCES STRIKING A BALANCE BETWEEN THE REQUIREMENTS OF LANGUAGE AND FORMAT
ABSTRACT
Formal correspondence now the bane of “business organisation has its specifics. Unfortunately, some of these specifics are either not fully known or are mixed up from time to time by many Nigerian writers. This study attempted to assess how Nigerians perform in the area of formal correspondence writing. The study identified the features of formal correspondence as they are universally known and compared them with the features of formal correspondence as used by Nigerians in their write-ups. Ninety-two letters which were randomly collected from three sets of institutions in Nigeria served as the data. The study treated, reappraised critically: (a) Informal versus formal correspondence (b) Universally identifiable features of formal correspondence against the locally imposed ones and (c) The format of formal correspondence versus the language used by Nigerians. It was found out that many Nigerian writers of formal correspondence use these features of formality but are at times inconsistent in the usage., The letters failed to strike a balance between the requirements of language and format. The investigator has recommended a systematic exposure of both Nigerian learners and the executives to the vii requirements of formal correspondence. In addition further study needs to be done on the academic background of writers of such formal correspondence.
FORMAL CORRESPONDENCES STRIKING A BALANCE BETWEEN THE REQUIREMENTS OF LANGUAGE AND FORMAT
