EFFECTS OF PERFORMANCE APPRAISAL ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES

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EFFECTS OF PERFORMANCE APPRAISAL ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES
ABSTRACT
The study was designed to assess the effectiveness of the Staff Performance Appraisal
System of Ghana Health Service, a case study of Manhyia District Hospital. Specific
objectives of the study cover measurement of employees understanding of the
objectives of the appraisal system, its process and procedures. Also, the study measures
employees perception of the appraisal system, how it has been able to identify
employees strengths and weakness and finally finds out whether all set objectives are
achieved. The study population was the entire staff of Manhyia District Hospital
totaling 221. The researcher used sample size of 52% and obtained data using a elevensectioned self completed questionnaire and interviews. Data presentation and
discussions were supported with bar and line graphs, pie chart and tables to make the
whole work easy to read and understand by all and sundry. The study revealed that the
Staff Performance Appraisal exercise was not given the seriousness it deserves. Again,
majority of the staff have knowledge of the performance appraisal system in the
hospital and agreed that the system establishes key objectives, so the researcher
recommended improvement in communication and introduction of training programmes
highlighting the relevance of performance appraisal and its structures.
TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69

EFFECTS OF PERFORMANCE APPRAISAL ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES

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