ASSESSING THE COMPUTERISED POSTING SYSTEM OF THE NATIONAL SERVICE SCHEME IN GHANA

ASSESSING THE COMPUTERISED POSTING SYSTEM OF THE NATIONAL SERVICE SCHEME IN GHANA

Abstract:

The national service scheme is one strategy that actively engages the youth in national development. With the onset of the information era, manual placement of personnel under the scheme has become a major challenge. The national service scheme has adopted the computerized placement system to ensure the efficient deployment of personnel to user agencies. This study assessed the computerized posting system of the national service scheme using Brong-Ahafo region as case study. It first examined the current state of the national service scheme. Next it assessed the efficiency of the computerized posting system of the national service. It further identified the efficiency gaps in the computerized posting system. The study adopted the case study methodology in carrying out the research and used the simple random sampling and purposive sampling techniques in obtaining data for the study. The study revealed that the scheme currently posts personnel to ministries such as the Ministry of Education, Health, Agriculture; Departments and agencies such as Department of Feeder Roads, Ghana Health Service, Ghana Education Service, and National Commission for Civic Education, District Assemblies; and Private Organizations such as NGOs and banks. The study also found that the scheme is relatively efficient as all stakeholders indicated that the efficiency level of the scheme was above 60 percent. The major efficiency gaps revealed in the study were; delays in the release of postings, deployment of personnel to offices with no correlation with qualification as well as interference in the placement system by external forces. The study thus made apposite recommendations such as sensitizing prospective service personnel on enrolment procedures, requesting user agencies to submit demands in advance as well as avoidance of undue interference in computerized placement system.

TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69

ASSESSING THE COMPUTERISED POSTING SYSTEM OF THE NATIONAL SERVICE SCHEME IN GHANA

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