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TRAINING AND DEVELOPMENT FOR IMPROVED EMPLOYEE PERFORMANCE: A CASE STUDY OF NIGERIA SOCIAL INSURANCE TRUST FUND (NSITF)
ABSTRACT
The importance of human capital and capacity development in any goal-oriented organization cannot be over emphasized; the realization of organizational aims and objectives lies significantly on hardworking, dedicated and efficient personnel. Therefore, it suffices to say that training and development of employees is vital to the success of any organization. Identification of the training needs of employees coupled with the desired action is capable of enhancing the productivity as well as sustaining the growth of an organization. This research study attempts to present training and development as tools for improving employee’s performance taking a specific look on the operations of Nigeria Social Insurance Trust Fund (NSITF), which is the case study. The methodology employed in collecting the necessary data involved administering questionnaires to 1,240 (one thousand two hundred and forty) randomly selected respondents from the staff of NSITF of which 3 (three) top Management staff were judgmentally selected but only 2 (two) responded for the interview conducted. The date has been analyzed in chapter four and was presented with the aid of tables and percentages.
ABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
TRAINING AND DEVELOPMENT FOR IMPROVED EMPLOYEE PERFORMANCE: A CASE STUDY OF NIGERIA SOCIAL INSURANCE TRUST FUND (NSITF)
