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AN EVALUATION OF OPERATIONAL STRUCTURE OF INSTITUTIONAL CONSULTANCY SERVICES IN FEDERAL POLYTHECNIC NASARAWA.
ABSTRACT
The dominant intellectual view point on the subject of Institutional Consultancy Services conceive it as basically service Unit, established to help generate funds, provide additional income to increasingly impoverished academic as well as non academic staff and transmit spin-off knowledge and professional services to government and the productive sector of the national economy. The study was therefore, undertaken to evaluate administrative structure and functions of consultancy services units, which is centred on service delivery, using Federal Polytechnic Nasarawa, NASPOLY Consult Limited (N. C. L.) as the focus from its inception to date. Given this objective, it was hypothesized that: (a) the incorporation of the NASPOLY Consult Limited into the administrative structure of the Federal Polytechnic, Nasarawa has negatively affected the service delivery of the unit; (b) lack of clear operational guidelines, insufficient financial and managerial autonomy are the major causes of poor performance, and (c) an effective performance of NASPOLY Consult is impeded by lack of qualified personnel that can effectively and efficiently discharge the functions of the outfit. Documentary research and survey method were employed in data collection and the three hypothesis tested were accepted. This means that inappropriate structure, lack of clear guidelines, insufficient finance and managerial autonomy and lack of qualified manpower impeded the attainment of NASPOLY Consult objectives. It was therefore, concluded that the present system of running NASPOLY Consult limited as an appendage of public service structure of the Federal Polytechnic, Nasarawa will continue to affect performance tremendously. Based on this conclusion, recommendations were made with a view to removing the structural defects and manpower constraints which have been hindering the realization of its objectives.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
