A CRITICAL ASSESSMENT OF THE PROCESS OF RECRUITMENT AND TRAINING IN NICON INSURANCE CORPORATION

A CRITICAL ASSESSMENT OF THE PROCESS OF RECRUITMENT AND TRAINING IN NICON INSURANCE CORPORATION

Abstract

The most important and valuable assets in any organisation are its human resources. The recruitment and training of those human resources is imperative. NICON Insurance Corporation which is fully owned by the federal government of Nigeria is one of the leading insurance companies not only in Nigeria but in Africa as a whole. The research work takes a critical assessment of the process of recruitment and training in NICON insurance corporation. It consists of five chapters, chapter one comprises of general introduction. Chapter two is an indepth of conceptual framework and related literature review. Chapter three is an overview of data collected; for primary data, the use of questionnaires was employed where two types were designed – one for management staff and the other for senior/other staff. Personal interviews were conducted and the use of personal observation to supplement responses gathered. For secondary data, text books, management journals and periodicals whose sources came mainly from the use of library. Chapter four contains general evaluation of data collection and analyses of questionnaires. The total number of responses recorded was 80 out of 121. These figures were recorded in raw scores and then converted into percentages to enhance clarity and ease the problems of hypothesis testing where it was concluded using chi-square that NICON recruits quality personnel and adequately trains it employees. Some among the findings in this research include non compliance of federal character, stagnation and lack of enough training schools. Chapter five contains summary, conclusion and recommendations. Having critically assessed the process of recruitment and training in NICON insurance corporation, the researcher recommended among others, compliance of federal character in the process of recruitment, creating rooms for promotion and provision of more training schools.

TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69

A CRITICAL ASSESSMENT OF THE PROCESS OF RECRUITMENT AND TRAINING IN NICON INSURANCE CORPORATION

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