Information management (IM) is the process by which relevant information is provided to decision-makers in a timely manner (Davis, 1997). Information management has largely been defined from an information systems perspective and equated with the management of information technology. IM is a generic term that encompasses all the systems and processes within organisations for the creation and use of corporate information. IM aims to get the right information to the right person at the right place and at the right time (Robertson, 2005).
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