COMPARATIVE STUDY OF JOB SATISFACTION AND PSYCHOLOGICAL HEALTH AMONG MEDICAL DOCTORS AND BANKERS IN CALABAR

COMPARATIVE STUDY OF JOB SATISFACTION AND PSYCHOLOGICAL HEALTH AMONG MEDICAL DOCTORS AND BANKERS IN CALABAR

Abstract

Background: Satisfied employees tend to be more productive, creative and committed to their
job and employers. However, recent research has shown that value system is changing globally
with increased employees expectation from their job. Job satisfaction and psychological health of
employees is not a routinely researched area in Nigeria and there is paucity of information on the
levels of job satisfaction and psychological health of employees among the occupations. This
study, therefore, aimed to assess and compare the levels of job satisfaction and psychological
health, determinants of job satisfaction, and correlation between job satisfaction and
psychological health among bankers and medical doctors in Calabar.
Methods: A pre-tested self-administered questionnaire was used to collect data from 152
bankers and 157 medical doctors. Participants were selected by cluster sampling technique from
10 banks and three public hospitals. The questionnaire contained three sections; the sociodemographic
characteristics and work history of respondents, the general health assessment tool
(the GHQ-28) and the job satisfaction survey. Four sessions of focus group discussion (FGD)
were done to validate the quantitative survey. Data management was done with SPSS (14.0).
Chi-square test and logistic regression were used to identify determinants of job satisfaction.
Results: The mean ages of bankers and doctors were 30.5 ± 3.9 years and 32.8 ± 5.4 years
respectively. Bankers were significantly younger than doctors (p< 0.001). All respondents were
either married or single. Less than a third of bankers (30.0%) and more than two-thirds of
doctors had worked for two years or less in their present employment. More than half of bankers
(52.6%) and doctors (56.7%) expressed overall satisfaction with their job. Although the
proportion of doctors who expressed overall job satisfaction was higher than the proportion of
bankers, there was no significant difference between the proportions of both occupational groups
who reported overall job satisfaction (p= 0.146). Conversely, bankers had higher satisfaction
with a greater number of work domains than doctors. Independent predictors of overall job
satisfaction among bankers were: being married (AOR= 5.41, 95% CI= 1.74-16.67), job security
(AOR= 2.94, 95% CI= 1.02-8.47), lower psychological demands at work (AOR= 3.97, 95% CI=
1.40-11.28), and having worked for six years or more at present employment (AOR= 6.85, 95%
CI= 1.5-31.25) while independent predictors among doctors were being married (AOR= 5.43,
95% CI= 1.52-15.23) and satisfaction with: pay (AOR= 6.43, 95% CI= 1.17-35.27), contingent
rewards (AOR= 12.28, 95% CI= 1.18-127.97), operating procedures (AOR= 3.62, 95% CI=
1.03-12.67), communication (AOR= 3.07, 95% CI= 1.25-7.54), and job autonomy (AOR= 3.7,
95% CI= 1.03-13.30). Fifty-four bankers (35.5%) and 34 (21.7%) doctors were probable
psychiatric cases (GHQ scoring). There was a significant weak positive correlation between
being satisfied with work and being healthy psychologically (r< 0.3, p< 0.005) among both
occupational groups.
Conclusion: Job satisfaction was a little above average among both bankers and medical doctors
in Calabar and there was no significant difference between both occupational groups but doctors
were significantly healthier psychologically, than bankers. Interventions that will improve job
satisfaction among bankers and doctors are recommended.

Title Page———i

Certification——–ii

Dedication———iii

Acknowledgement——-iv

Abstract ———vi

Table of Content——–vii

 

Chapter One

1.0 Introduction ——-1

1.1 Statement of Problem——4

1.2 Purpose of the Study——5

1.3 Significance of Study——8

1.4 Limitation——–9

1.5 Scope of Study——-11

 

Chapter Two

2.0 Review of Related Literature —-12

2.6 Summary of Literature Review—- 19

 

Chapter Three

3.0 Research Methodology and Procedure—22

3.1 Population ——–22

3.2 Sample and Sampling Technique—-22

3.3 Validation of the Instrument —-23

3.4 Reliability of the Instrument —–23

3.5 Data Analysis——-23

 

Chapter Four

4.0 Presentation and Discussion of Result—24

4.1 Analysis and interpretaion of Data—25

4.2 Discussion of Results——38

 

Chapter Five

5.0. Summary, Conclusion, and Recommendation  –40

5.1 Summary——–40

5.2 Conclusion——–41

5.3 Recommendation——42

References ———45

Appendix 1——–47

Appendix ———50

COMPARATIVE STUDY OF JOB SATISFACTION AND PSYCHOLOGICAL HEALTH AMONG MEDICAL DOCTORS AND BANKERS IN CALABAR

 

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