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MPROVING REFUSE COLLECTION IN DISTRICT ASSEMBLIES THROUGH OUTSOURCING TO PRIVATE AGENTS: A CASE STUDY OF KUMASI METROPOLITAN ASSEMBLY
ABSTRACT
Good sanitation practices and management in several developing countries have been very elusive.
Consequently, a lot of filth continues to engulf many countries in Africa and parts of Asia and
South America with our country Ghana as no exception. The problem of poor sanitation in Ghana is
in part due to the attitude of the people towards cleanliness especially the lack of appreciation for
hygiene and good sanitary practices. This could be linked to their social, cultural and moral
upbringing. Littering with impunity is very pervasive among the populace notwithstanding the
availability of KMA bye-laws on street littering and sanitation. There have been other several
policy initiatives to deal with the city‟s sanitation condition over the years by top officials of the
assembly under different government regimes to keep the city clean. The study used the non
probability method and adopted convenience sampling, judgment sampling and quota sampling to
determine the sample size. It was discovered that outsourcing as strategy was adopted by the
assembly to manage their refuse collection mandate for them and was found to be sustainable. This
strategy was also discovered to have the propensity to help rid the city and its environs of filth.
Even though this strategy has proven to be successful for undertaking this venture but largely not
without associated problems. These problems were identified as mainly financial constraints,
inefficiency of policy makers and politics. Conclusions derived from the results of the research
include the view that refuse collection and its associated management can best be handled by
outsourcing to private agents since some of them have the capacity to handle this kind of
endeavour. Some companies like Zoomlion, have proven beyond reasonable doubt that they are
more than competent to handle such contracts to help rid the city of filth. It was also concluded
from the survey that outsourcing is sustainable if adopted but the assembly needs to think out of the
box and do more than they are currently doing to generate the needed revenue that will finance
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these ventures to meet their mandate to the people. Based on the overall findings, it is recommended
that can recommend that outsourcing is the best strategy the assembly could adopt in their bid to
maintain good sanitation in the city of Kumasi and it surrounding vicinities. This they should pursue
for the short to the long term maintenance of a clean city.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
