ROLE CONFLICT, ROLE AMBIGUITY AND JOB SATISFACTION AMONG MANAGERS IN SELECTED ORGANISATIONS IN NIGERIA

ROLE CONFLICT, ROLE AMBIGUITY AND JOB SATISFACTION AMONG MANAGERS IN SELECTED ORGANISATIONS IN NIGERIA

ABSTRACT
This study was aimed at determining the levels of and the
relationships between role conflict, role ambiguity and job satisfaction
experienced by staff and line middle level managers of manufacturing
establishments in Nigeria.
The scope of the study was all the staff and line middle level
managers in some large and medium manufacturing establishments in
Nigeria. Chapter one dealt with such topics as the problem statement,
justification and objectives of the study.
The review of literature covers such authors as Rizzo et al (1970),
Biddlc and Thomas 1966), Bobbitt et al (1978) etc. The various
contributions they made to the study of and the understanding of the three
variables (Role Conflict, Role Ambiguity and Job Satisfaction) were
examined. The research methodology was mainly by the use of structured
questionnaires drawn out on a five point Likert Scale.
A sample size of 278 persons (as recommended by Krejcic and Morgan
1970) was randomly determined from a population of 964 Production and
Personnel Managers in the 482 medium and large scale manufacturing
establishments (Manufacturer’s Association of Nigeria, 1994).
The findings revealed among others that :
The respondents did not indicate any significant differences in their
experience of role ambiguity. They did not also show any significant

TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69

ROLE CONFLICT, ROLE AMBIGUITY AND JOB SATISFACTION AMONG MANAGERS IN SELECTED ORGANISATIONS IN NIGERIA