EFFECTIVE IMPLEMENTATION O ORGANIZATION POLICES AND PRODUCERS IN GHANA BUSINESS (A CASE STUDY OF FIRST BANK OF GHANA PLC ENUGU)

In all business enterprise, the role of effective implementation of organizational policies and performance is very important and can never be over emphasized and to achieve this goal, target and objective it is beckoned on the design of managers who do not sit there as a ceremonial heads rather they have role f implementing the organic functions of management in today’s dynamic and competitive business environment in Ghana This work in design to expose and aid the serious minded. Managers to be adequately equipped to face the challenges ahead as future management practitioners in business. And when adequate implementation of policies and procedures is not there business worldwide will be greatly affected.

In generally data needed to achieve the objective of the study. Cross – sectional survey was used. Questionnaire was used as the major instrument for primary data collection. The broaden the researchers’ depth of knowledge in the study area, the research embark  on review of related literatures with data down from secondary source. Data generated in the study was presented on frequency tables and analysed using simple percentages while the hypothesis were tested with Z test.

It was found at the end of the research work that most organizations cannot get the best out their workers or reach to their option goal, target and objectives because of poor implementation of organizational policies and procedures in Ghana business, workers are not allowed to join in decision making that concern them.

From the findings existence of these policies and procedures in one thing, awareness and utilization, implementation on the part of the employees becomes another thing and if not taken care of it will greatly affect the whole thing as far as business is concern. Some of the policies and procedures are not in time with present technology, may of the branches are still manual at this time, when war is survival of the fittest in the banking industry. Changes in technology, necessitate changes in policies.

Finally, effective organizational policies and procedure must be more sensitive to customer and also in order to up grade the workforce with exquisite training and motivation so as to reunion a winner or achieve a set objective which is the main target.

TABLE OF CONTENT

Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi

CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39
Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69