Discover comprehensive customer satisfaction project topics and materials for your research. Explore a wide range of options, including surveys, interviews, theories, and case studies, to enhance the customer experience and drive research project success. CUSTOMER SATISFACTION PROJECT TOPICS AND MATERIALS, Below are customer satisfaction project topics with available chapters 1–5. Click on any to preview its Contents

  1. ROAD TRANSPORTATION MANAGEMENT AND CUSTOMER SATISFACTION IN NIGERIA
  2. IMPACT OF CUSTOMER SATISFACTION STRATEGIES ON CUSTOMER RETENTION IN FIRST BANK NIGERIA PLC
  3. APPLICATION OF MARKETING CONCEPT IN COMMERCIAL BANKING AND ITS EFFECTIVENESS IN CUSTOMER SATISFACTION (A CASE STUDY OF GTB)
  4. AN ASSESSMENT OF CUSTOMER SATISFACTION IN THE BANKING SECTOR OF NIGERIA
  5. THE INFLUENCE OF SERVICE CONVENIENCE ON CUSTOMER SATISFACTION IN THE BANKING INDUSTRY
  6. CUSTOMER PERCEIVED VALUE AND CUSTOMERS SATISFACTION IN TRAVEL AGENCIES IN NIGERIA (A STUDY OF RIVERS STATE AIRLINER)
  7. DISTRIBUTION STRATEGIES AND CUSTOMER SATISFACTION IN MANUFACTURING FIRMS
  8. CUSTOMER CARE MANAGEMENT AND CUSTOMER SATISFACTION OF SELECTED EATERIES IN PORT HARCOURT
  9. EFFECTIVENESS OF INNOVATIVE CUSTOMERS SERVICE AS AID TO INCREASING CUSTOMER SATISFACTION IN THE TELECOMMUNICATIONS INDUSTRY
  10. DETERMINANTS OF CUSTOMER RETENTION IN NYALA INSURANCE, S.C.
  11. SERVICE QUALITY’S IMPACT ON 9MOBILE NIGERIA’S CUSTOMERS’ SATISFACTION
  12. THE EFFECT OF SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION: THE CASE OF CONSTRUCTION AND BUSINESS BANK
  13. SERVICE QUALITY RELEVANCE IN NIGERIA; A CASE STUDY OF AIRTEL MOBILE DATA
  14. ASSESSING THE LEVEL OF CUSTOMER SATISFACTION IN CREDIT SERVICE: THE CASE OF CONSTRUCTION AND BUSINESS BANK 
  15. THE IMPACT OF CUSTOMER RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION: (THE CASE OF COMMERCIAL BANK OF ETHIOPIA)
  16. THE EFFECT OF ELECTRONIC BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA
  17. THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF ETHIO TELECOM POINTS OF SALES
  18. THE IMPACT OF SERVICE QUALITY DELIVERY ON CUSTOMER SATISFACTION; THE CASE OF GTB NIGERIA
  19. ANALYSIS OF THE SERVICE QUALITY STRATEGIES OF THE FOUR-STAR HOTELS IN AKWA IBOM STATE, UYO, NIGERIA
  20. THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: A CASE STUDY OF ECOBANK NIGERIA PLC
  21. DETERMINANTS OF CUSTOMER SATISFACTION IN the Pharmaceutical Fund and Supply Agency in Nigeria
  22. INTERNATIONAL TRADE CUSTOMER`S SATISFACTION AT ERCA SERVICE QUALITY DIMENSIONS: THE CASE OF LARGE TAXPAYER’S OFFICE IN NIGERIA
  23. ASSESSMENT OF SERVICE QUALITY OF MOTOR INSURANCE AT ETHIOPIAN INSURANCE CORPORATION
  24. ASSESSMENT OF THE EFFECT OF E-BANKING SERVICE ON CUSTOMER SATISFACTION IN COMMERCIAL BANK OF ETHIOPIA-SELECTED CITY BRANCHES
  25. ASSESSMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF OROMIA INTERNATIONAL BANK
  26. ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE CASE OF CBM (COMPUTER BUSINESS MACHINE)
  27. THE EFFECT OF JOB QUALITY ON CUSTOMER SATISFACTION AT THE CUSTOMER CALL CENTRE OF ETHIO TELECOM IN ADDIS ABABA
  28. DETERMINANTS OF SERVICE QUALITY AND THEIR IMPACT ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF NIGERIA
  29. ASSESSMENT OF NIGERIAN CASH AND CARRY WHOLESALE ENTERPRISE’S EFFECT ON THE FOOD AND FAST-MOVING CONSUMER GOODS MARKET IN NIGERIA
  30. ASSESSING THE EFFECT OF CUSTOMER SATISFACTION IN SERVICE DELIVERY OF FRONT-LINE STAFF IN the Selected Commercial Bank of Ethiopia’s (CBE’S) Branch
  31. THE IMPACT OF QUALITY SERVICE DELIVERY ON CUSTOMER SATISFACTION AT OROMIA INSURANCE S.C
  32. THE EFFECT OF BROADB AND SERVICE QUALITY AND PRICE ON KEY ACCOUNT CUSTOMERS’ SATISFACTION IN THE NIGERIAN TELECOM INDUSTRY
  33. THE EFFECT OF MARKETING MIX STRATEGY ON CUSTOMER SATISFACTION: THE CASE OF NIGERIAN TRADING ENTERPRISE
  34. THE EFFECT OF MOTOR INSURANCE CLAIM MANAGEMENT ON CUSTOMER SATISFACTION AT NIGERIAN INSURANCE CORPORATION
  35. ASSESSMENT OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES: THE CASE OF COMMERCIAL BANK OF NIGERIA
  36. CONSUMER SATISFACTION AS A KEY TO INDUSTRIAL GROWTH AND DEVELOPMENT (A CASE STUDY OF DANGOTE GROUP OF COMPANY NIGERIA PLC)
  37. AN EVALUATION OF SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF GLO NIGERIA
  38. ASSESSMENT OF CUSTOMER SATISFACTION ON POINT OF SALE (POS) TERMINALS IN THE UYO METROPOLIS
  39. CUSTOMER SATISFACTION PROJECT TOPICS AND MATERIALS

 

 

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