problem of staff recruitment in the local government system a case of ahiazu mbaise local government area nd

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PROBLEM OF STAFF RECRUITMENT IN THE LOCAL GOVERNMENT SYSTEM A CASE OF AHIAZU MBAISE LOCAL GOVERNMENT AREA ND

 TABLE OF CONTENTS

Title page i

Certification ii

Acknowledgement iii

Dedication iv

Abstract v

Table of content viii

Chapter one

1.1 introduction 1

1.2 statement of problem 4

1.3 purpose of the study 5

1.4 relevant research questions 6

1.5 research hypotheses 7

1.6 significance of the study 6

1.7 scope and limitation of the study 9

1.8 brief history of guaranty trust bank plc 9

1.9 definition of terms 10

Chapter two:

Literature review

2.1 concept of industrial conflict 13

2.2 sources of industrial conflict 14

2.3 external strategies of conflict resolution 18

2.4 consequences of industrial conflict 20

2.5 role of trade union in industrial conflict 22

2.6 industrial action/weapon 23

2.7 resolution machineries 24

2.8 external resolution 25

2.9 stages of international resolution machineries 28

2.10 conflict management 30

2.11 ways of reporting conflict 32

2.12 issues which may lead to conflict 33

Chapter three

Research methodolgy

3.0 introduction 36

3.1 research design 36

3.2 area of study 36

3.3 description of the study population 37

3.4 sampling size determination 37

3.5 description of data collection instrument 39

3.6 analytical procdure 39

3.7 coding procedure 40

Chapter four

Data presentation and analysis

4.0 introduction 42

4.1 analysis of respondent bio-data 43

4.2 analysis of individual questions 46

4.3 testing of hypothesis 51

Chapter five

Summary, conclusion and recommendation 

5.1 summary of findings 57

5.2 conclusion 59

5.3 recommendation 60

5.4 suggestion for union studies 61

Biblography 63

Questionnaire 64.

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