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MANPOWER TRAINING AND DEVELOPMENT IN THE BANKING SECTOR
ABSTRACT
This research work focuses attention on Impact of Training and Manpower Development in the Banking Industry: A Case Study of First Bank of Nigeria Plc, Benin City.
The purpose for this research was to identify the impact of training and manpower development that is required for improving staff performance in their organization. In view of this, the study was geared towards personnel development to maintain the procedure for recruitment, promotion, transfer and maintenance of employee records and how training should be structured.
The methodology that was adopted were primary and secondary data. The primary data was collected from the bank through oral interview and questionnaire, the secondary data was collected from published records such as book, journals, magazines and other relevant periodicals. There after some analysis was carry out using percentage for some questions.
The findings revealed that effective and well planned staff bring about productivity, efficiency at work and high sense of commitment to work. Training and development programmes by organization allow employees to develop their own capabilities, stabilize employment, offer substantial job security, it avoids lay off and retain people with obsolete skill most importantly, it provided greater opportunity for individual growth.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
