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TRAINING AND DEVELOPMENT IN THE BANKING INDUSTRY.
This study investigates the role of training and development methods in improving the empowerment and professionalism among the banking industry of Pakistan. It also determines the comparison between the modern and traditional methods in private and public banks. Using purposive and convenient sampling techniques, total 380 responses were gathered from professionals working in the banking sector of Pakistan. The results showed in that private banks, professionalism and empowerment significantly get improved under modern methods in contrast with traditional methods at public banks. Moreover, findings also revealed that professionalism and empowerment are positively affected by the modern methods of training whereas there is nonsignificant impact of traditional training on empowerment and professionalism. Permanent employees showed greater professionalism and empowerment as compared to contractual employees. The study theorizes that modern methods of training leads to empowerment, which further enhances the professionalism among banking industry of Pakistan.
ABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
