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MOTIVATIONAL FACTORS AND EFFICIENCY IN THE BANKING INDUSTRY (A CASE STUDY OF FIRST BANK OF NIG. PLC)
ABSTRACT
Lack of job performance and higher productivity has been attributed to lack of appropriate motivation over the years. This project discussed motivation and how it improves higher productivity in the banking sector. The project has looked at some theories of motivation and the types of motivation. It further discussed the effects of motivation on workers’ performance. Questionnaire method of data collection was mainly used. It was discovered after the data
analysis that there is a strong correlation between motivation and productivity. It was thus recommended, amongst others, that every effort is geared towards ensuring that workers’ welfare is well taken care of and working conditions
are made simple for workers to feel safe and secure. This will influence their commitment to the organization and at long run leads to higher productivity. Also, the issue of work environment has been looked at as another form of
motivation. Observations to some extent have shown good working place in terms of physical looks add to improving productivity.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
MOTIVATIONAL FACTORS AND EFFICIENCY IN THE BANKING INDUSTRY (A CASE STUDY OF FIRST BANK OF NIG. PLC)
