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EMPLOYEE RESISTANCE TO ORGANISATIONAL CHANGE: A CASE STUDY OF FIRST BANK OF NIG PLC, KADUNA BRANCHES
Abstract
In the world of today one thing is that, “change is constant”. There is a growing awareness of the inevitable process of change in our companies. The rate of change is increasing due to faster technological advancements and changes in society that are encouraged by intensified communication through television, telephone, and the application of computer networks. An additional complication is the fact that the business environment is becoming more competitive. Not only are multinationals confronted by foreign investors, medium and even small scale businesses are increasingly subjected to pressures from emerging challenges in the business world. To ensure continuous progress of the organisation, management tends to device means of obtaining maximum utilisation of human resources; one of these means is the introduction of organizational change. These made it imperative for First Bank of Nig. Pic to embank on organizational development.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
