THE ON-LINE TRAINING AND RETRAINING NEEDS OF CONFIDENTIAL SECRETARIES FOR EFFECTIVE WORK PERFORMANCE IN TERTIARY INSTITUTIONS IN BENUE STATE

THE ON-LINE TRAINING AND RETRAINING NEEDS OF CONFIDENTIAL SECRETARIES FOR EFFECTIVE WORK PERFORMANCE IN TERTIARY INSTITUTIONS IN BENUE STATE

ABSTRACT 

This research project aims to identify the online training and retraining needs of confidential secretaries in tertiary institutions in Benue State for effective work performance. With the increasing demand for digital skills and the evolving nature of the secretary’s role, it is essential to assess the specific training requirements of confidential secretaries in order to enhance their competence, productivity, and adaptability in the workplace.

A mixed-methods research design will be employed, incorporating surveys, interviews, and data analysis to collect information from confidential secretaries, administrators, and relevant stakeholders in tertiary institutions in Benue State. The research objectives include identifying the current skill gaps and challenges faced by confidential secretaries, exploring their perceptions of the benefits and barriers of online training, determining the specific areas of training and retraining needed, and suggesting strategies for effective implementation of online training programs.

The findings of this research project will contribute to the existing body of knowledge by providing insights into the online training and retraining needs of confidential secretaries in tertiary institutions. The research will identify the current skill gaps and challenges faced by confidential secretaries, including areas such as digital literacy, communication skills, time management, record keeping, and information management. It will explore the perceptions of confidential secretaries regarding the benefits and barriers of online training, such as flexibility, accessibility, relevance, technical support, and time constraints. The study will also determine the specific areas of training and retraining needed, considering the evolving demands of the secretary’s role and the requirements of the tertiary education sector. Additionally, the research will suggest strategies for the effective implementation of online training programs, including curriculum development, resource allocation, technical infrastructure, and ongoing support mechanisms.

The implications of this research extend to confidential secretaries, administrators, tertiary institutions, and policymakers in Benue State. The findings will provide confidential secretaries with insights into their training needs, enabling them to acquire the necessary skills and competencies for effective work performance. Administrators and tertiary institutions can utilize the research outcomes to design tailored online training programs that address the specific needs of confidential secretaries and enhance their professional development. Policymakers can consider the research outcomes when formulating policies and guidelines to promote the integration of online training for confidential secretaries in the tertiary education sector.

THE ON-LINE TRAINING AND RETRAINING NEEDS OF CONFIDENTIAL SECRETARIES FOR EFFECTIVE WORK PERFORMANCE IN TERTIARY INSTITUTIONS IN BENUE STATE,GET MORE PHD DISSERTATION BUSINESS EDUCATION MATERIAL HERE

Sharing is caring!