RELATIONSHIP PERCEIVED STRATEGIES FOR EFFECTIVE CONFLICT MANAGEMENT BY BUSINESS EDUCATION STAFF IN TERTIARY INSTITUTIONS IN NIGERIA

RELATIONSHIP PERCEIVED STRATEGIES FOR EFFECTIVE CONFLICT MANAGEMENT BY BUSINESS EDUCATION STAFF IN TERTIARY INSTITUTIONS IN NIGERIA.

TABLE OF CONTENTS

Title Page                                                                                  i

Declaration                                                                                ii

Approval Page                                                                           iii

Dedication                                                                                  iv

Abstract                                                                                     vi

Table of Contents                                                                      vii

CHAPTER ONE: INTRODUCTION

1.1    Introduction                                                 1

1.2  Background of the study       3

1.3    Statement of the General Problem                                  4

1.4    Objective of the study                                                       5

1.5    Significance of the study                                                  5

1.6    Statement of hypothesis                                                   6

1.7    Scope of the study                                                             6

1.8    Limitation of the study                                                     7

1.9    Definition of terms                                                            7

CHAPTER TWO: LITERATURE REVIEW

2.0    Introduction                                                                      9

2.1    Review of related literature                                             9

2.2    Theoretical framework

2.3    Summary of review                                                           33

CHAPTER THREE: RESEARCH METHODOLOGY

3.1    Introduction                                                                      35

3.2    Research design                                                                35

3.3    Area of study                                                                    35

3.4    Population of the study                                                    36

3.5    Sample size                                                                       36

3.6    Instrument for data collection                                          36

3.7    Reliability of the instrument                                            37

3.8    Validity of the Instrument                                               38

3.9    Method of data Collection                                                 38

3.10  Method of Data Analysis                                                  39

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.1    Introduction                                                                      41

4.2    Characteristics of the respondents                                   41

4.3    Presentation of Data Analysis                                         43

4.4    Discussion of Findings                                                     48

4.5    Summary of findings                                                        49

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1    Summary                                                                          51

5.2    Conclusion                                                                        52

5.3    Recommendation                                                              53

Biography                                                                         54

Appendix                                                                           56

Abstract:

Conflict is an inevitable aspect of human interaction, and its effective management is crucial for maintaining harmonious relationships within organizations. In the context of tertiary institutions in Nigeria, conflict management is particularly important for business education staff who play a key role in shaping the future business leaders of the nation. This study aims to explore the relationship-perceived strategies employed by business education staff in Nigerian tertiary institutions to manage conflicts effectively.

The research utilizes a qualitative approach, employing interviews and focus group discussions with business education staff members from various tertiary institutions in Nigeria. The study investigates the experiences, perceptions, and strategies employed by the participants in dealing with conflicts within their professional relationships.

Preliminary findings suggest that business education staff in Nigerian tertiary institutions employ a range of relationship-perceived strategies to manage conflicts effectively. These strategies include effective communication, active listening, empathy, negotiation, compromise, and collaboration. The participants emphasized the importance of maintaining open lines of communication, fostering mutual understanding, and seeking common ground as essential elements in conflict resolution.

Furthermore, the study reveals that the cultural context of Nigeria significantly influences conflict management strategies. Participants highlighted the significance of cultural sensitivity and adaptability in addressing conflicts, considering the diverse backgrounds and values of the stakeholders involved.

The findings of this research contribute to the existing literature on conflict management in educational institutions, particularly within the Nigerian context. The identified relationship-perceived strategies provide valuable insights for business education staff, administrators, and policymakers in tertiary institutions, enabling them to develop proactive measures for conflict prevention and resolution.

The study concludes by recommending the integration of conflict management training and workshops for business education staff in tertiary institutions in Nigeria. By equipping staff with effective conflict resolution skills and promoting a culture of open communication and collaboration, institutions can foster positive work environments and enhance the overall quality of business education.

Keywords: conflict management, relationship-perceived strategies, business education staff, tertiary institutions, Nigeria.

RELATIONSHIP PERCEIVED STRATEGIES FOR EFFECTIVE CONFLICT MANAGEMENT BY BUSINESS EDUCATION STAFF IN TERTIARY INSTITUTIONS IN NIGERIA. GET MORE EDUCATION PROJECT TOPICS AND MATERIALS   

Sharing is caring!